Developing Interpersonal Skills

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Home - Products - Off-the-shelf Courses - Leadership and Management - Developing Interpersonal Skills

Developing Interpersonal Skills

Overview

 Duration: 2.5 Hours

People with strong interpersonal skills are usually more successful in both their professional and personal lives.

Developing strong interpersonal skills helps us work well in a team, as well as communicate effectively with clients and colleagues.

Interpersonal skills comprise of verbal and non-verbal communication, negotiation, problem solving and decision making skills. Interpersonal skills go a long way to help you understand people and relationships. They form the foundation stone for acquiring other critical life skills. In its absence, it may lead to professional stagnation.

This course on developing interpersonal skills will guide you how to communicate with others, build strong professional relationships and improve yourself both professionally as well as personally.

As outlined below, this course will help you understand the importance of developing strong interpersonal skills:

  •   Components of Interpersonal Skills
  •   Mastering Communication Skills
  •   Developing Listening Skills
  •   Responding Appropriately
  •   Using Tone and Modulation

At the workplace, interpersonal skills are critical to all the interactions that you have with your managers, peers and subordinates. This program will help you assess your ability to listen and respond to others.

At the end of this course, you will be able to:

  •   Explain interpersonal skills and its importance
  •   Relate the impact and effectiveness of communication to interpersonal skills
  •   Explain the importance of listening, responding and tonality on communication, and its effect on interpersonal skills
  •   Examine the role of support in interpersonal skills
  •   Examine the role of trust in interpersonal skills

This course is meant to benefit:

  •   Fresh graduates who have completed their education and looking for a prospective corporate career
  •   Entry-level employees and new managers in organizations seeking to improve their interpersonal skills to fast track their career
  •   Management executives who wish to revisit their skills in interpersonal communication
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