The Tele-Way of Selling – Managing Your Calls
Telesales Skills
IC & Managers
21 MinsOverview
A professional telephone technique is crucial to your sales process. This module teaches the essential elements of planning a telesales call and designing a pre-sales strategy to entice and interest customers and close more sales.
Topics
This module will cover the following topics:
1. Fundamentals of Telesales
2. Telesales Planning
3. Pre-call Strategy
4. Steps to Achieve the Telesales Goals
Objectives
In this module, you will learn how to manage telephonic sales by:
• Planning a sales call to ensure maximum conversion of leads into customers
• Following a pre-call strategy to offer solutions to different types of customers.
• Creating effective relationships with the customers to smash sales targets.
Interested in this module?
You can avail of this module with the Professional Skills bouquet. It can be purchased as part of an Individual or Enterprise plan. Sign up for a demo now!
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